Along with his highly trained, caring and professional staff, Dr. Heinle is honored and excited to provide quality dental services customized to fit each patient’s individual needs. He has earned the trust of his patients through his dental expertise and years of experience. Heinle Dental is committed to educating all patients how to properly care for and maintain their oral health.
Dr. Ronald Heinle
Dr. Heinle has earned the respect of his patients and other dental professionals.
Dr. Heinle, a Brighton native, is now the sole practitioner of the Pittsford dental practice that he went to as a boy – now proudly renamed Heinle Dental.
Graduating from the University of Pittsburgh with a B.S. in Biology, he earned his Doctorate of Dental Surgery degree from Georgetown University, the preeminent dental school at the time. Immediately after graduation, Dr. Heinle returned to Rochester where he accepted an associate position in a well-established dental office in Pittsford— the office in which he is now the sole owner and practitioner.
Dr. Heinle lives in Victor, NY with his wife Colleen, who is also the Business Manager of the practice. They enjoy spending time with their much-loved son Joseph, golfing, traveling, outdoor activities such as bike riding, soccer, playing catch (“pitch”), gardening, and coaching various sports.
Dr. Heinle continues his ongoing dental education as an active member of several local study groups. He is also a long-term member of the following associations:

The Monroe County Seventh District Dental Society

The American Academy of Facial Aesthetics

The American Dental Association (ADA)

Qualified for America’s Best Dentists

The American Academy of General Dentistry (AGD)

The American Academy of Cosmetic Dentistry (AACD)

The New York State Dental Association

The Dawson Academy of Dental Excellence

International Dental Implant Association
Colleen Heinle, Business Manager
Colleen began working at Heinle Dental almost 19 years ago –“ just to help out for a couple of weeks”!
With her background in corporate training, policy, procedure and sales, Colleen is able to use her skills and experience in her role as Business Manager. She is definitely a multi-tasker and truly enjoys working alongside her team and loves seeing the patients and helping wherever she can. And of course, she is happy to spend time with her husband in their shared commitment to the practice. Colleen is a member of the American Association of Dental Office Managers and attends many educational seminars along with the entire Heinle Dental team.
Outside the office, Colleen enjoys cooking for her family (some successes, some failures!), gardening with her husband and doing anything artistic, crafty or creative. Colleen loves to read (a good book is a gift!) and challenges herself watching Jeopardy every night with the family. She especially loves spending precious time with their fabulous son Joseph – her favorite little human!
Cathy Raffel, RDH Registered Dental Hygienist
Cathy has worked for Heinle Dental since 2000. Originally from Syracuse, she earned a degree in Dental Hygiene from Onondaga Community College and takes many hours of continuing education to maintain an active license. Cathy currently resides in the Bristol area with her husband and daughter. She enjoys spending time with family, walking her 2 dogs, cooking, listening to live music and browsing local antique shops.
Cathy is passionate about getting to know her patients and tailoring a plan to help them achieve optimum oral health. She also enjoys the camaraderie of the Heinle Dental Team.
Cathy is truly a part of our family!
Natalie D’Amico Cook Office Manager
Natalie has been working in the dental field for over 30 years and brings a wealth of skill and knowledge to her position as Office Manager for Heinle Dental. She has also has extensive experience as a chair side Dental Assistant, Treatment Coordinator in addition to her qualifications as a Dental Office Manager.
Natalie draws on her knowledge and experience from her career in the dental field to assist patients in understanding their treatment and answering any questions regarding insurance and financial arrangements – all in her friendly, warm manner!
Natalie lives in Rochester with her husband Randy and their Lhasa Apso, Sable. In her free time, Natalie can be found cruising local estate sales in the couple’s classic 1966 Ford Thunderbird.
Natalie plays a key role in keeping the office running smoothly and we’re very fortunate to have her at Heinle Dental!